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1 Introduction2 Our commitment3 Legal basis4 Customer due diligence5 Enhanced due diligence6 Source verification7 Monitoring8 Sanctions & PEP9 Account restrictions10 Prohibited activity11 Your obligations12 Reporting13 Record keeping14 Changes & contactAML Policy
Last updated: 6 July 2026
1. Introduction
This Anti-Money-Laundering (AML) Policy explains the measures PAYSUN applies to detect, prevent, and disrupt money laundering, terrorist financing, sanctions evasion, and other financial crime across its Services. It forms part of our Terms of Service and applies to every customer, account, and transaction on the platform. By using the Services, you agree to comply with this policy and to cooperate fully with the checks it describes.
2. Our commitment
PAYSUN operates a strict, risk-based AML and counter-terrorist-financing (CTF) programme and has zero tolerance for the use of its Services to launder money or finance illegal activity. The programme is aligned with applicable laws and recognised international standards, is overseen by dedicated compliance staff, and is reviewed regularly as regulations and financial-crime risks evolve.
3. Compliance with the law
We are legally required to identify our customers, understand the nature and purpose of their activity, monitor transactions, and report certain matters to the competent authorities. Where the law requires us to act, those obligations override any instruction you give us and any expectation of uninterrupted access to the Services. We will take whatever steps are necessary to remain compliant, including every measure set out in this policy.
4. Customer due diligence
Before you can access certain features, and at points throughout the life of your account, we verify your identity through our Know-Your-Customer (KYC) process, which may include government-issued identification, proof of address, and liveness checks. We must be able to identify you and, where relevant, any beneficial owner or person acting on your behalf. We may refuse to open, or may close, any account where identity cannot be established to our satisfaction.
5. Enhanced due diligence and source of funds
Where an account, customer, or transaction presents a higher risk, we apply enhanced due diligence. We reserve the right to request, and you agree to provide on demand, full supporting documentation, including bank statements, financial statements, tax records, proof of source of funds, and proof of source of wealth, together with any explanation we consider necessary. We may decline, pause, reverse, or unwind activity, and restrict the account, until this documentation has been provided and reviewed to our satisfaction.
6. Source-of-funds verification transaction
As part of verifying the origin of funds, we may require you to complete a verification transaction from the original source of the funds sent to the platform, for example from the exact bank account or wallet used to make your deposit, so as to confirm that you are the genuine owner and originator of those funds. The amount of any such verification transaction is determined solely by PAYSUN on a case-by-case basis. We do not require any fixed or predetermined amount, and no third party can set or influence it. Until a required verification transaction is completed and confirmed, we may withhold the affected funds and restrict related activity.
7. Ongoing and automated monitoring
We monitor activity on the platform continuously. Automated systems flag unusual, inconsistent, or suspicious patterns for review, and we use blockchain-analytics tools to assess the risk associated with wallets, counterparties, and addresses. Where our systems or staff identify a concern, we may hold, delay, review, or decline any transaction, including a withdrawal, and we may do so without prior notice where notice would prejudice an investigation or breach the law.
8. Sanctions and PEP screening
We screen customers, counterparties, and transactions against sanctions lists, politically-exposed-person (PEP) lists, and adverse-media sources at onboarding and on an ongoing basis. We do not provide Services to sanctioned persons or entities, to anyone acting on their behalf, or to persons located in jurisdictions we are prohibited from serving. Assets connected to sanctioned parties may be frozen and reported as the law requires.
9. Account restrictions, holds, and closure
In accordance with applicable law and our risk assessment, we reserve the right, at our discretion, to restrict, suspend, freeze, or close your account, to limit specific features, and to hold or refuse transactions and withdrawals, where we suspect financial crime, where checks or documentation are outstanding, or where we are otherwise required or permitted to do so by law. Such measures may be applied without prior notice and remain in place for as long as necessary to complete our review or to satisfy a legal obligation.
10. Prohibited activity
You must not use the Services to launder money, finance terrorism, evade sanctions, move the proceeds of crime, or disguise the origin, ownership, or control of funds. You must not provide false, misleading, or incomplete information, use another person's identity, or act on behalf of an undisclosed third party. Any such activity will result in the restriction or closure of your account, the withholding of funds, and, where required, a report to the authorities.
11. Your obligations and cooperation
You agree to provide accurate and complete information, to keep it up to date, and to respond promptly to any request for documentation or explanation. Failure to cooperate, delay in providing what we ask for, or the provision of information we are unable to verify may lead to the restriction, suspension, or closure of your account and to funds being withheld until the matter is resolved.
12. Reporting to authorities
Where we identify activity that we are required to report, we file suspicious-activity and other reports with the competent authorities. The law may prohibit us from informing you that a report has been made, that information has been shared, or that an investigation is under way, and we will not do so where we are not permitted to.
13. Record keeping
We retain records of identity verification, due-diligence documentation, transactions, and compliance decisions for the periods required by applicable law. These records are stored securely and are provided to regulators, law-enforcement bodies, and courts where we are legally required to disclose them.
14. Changes and contact
We may update this policy as laws, regulations, and financial-crime risks change. Material changes will be reflected here, and the “last updated” date above shows the current version. Questions about this policy can be sent to help@paysun.org.
AML Policy
Last updated: 6 July 2026
1. Introduction
This Anti-Money-Laundering (AML) Policy explains the measures PAYSUN applies to detect, prevent, and disrupt money laundering, terrorist financing, sanctions evasion, and other financial crime across its Services. It forms part of our Terms of Service and applies to every customer, account, and transaction on the platform. By using the Services, you agree to comply with this policy and to cooperate fully with the checks it describes.
2. Our commitment
PAYSUN operates a strict, risk-based AML and counter-terrorist-financing (CTF) programme and has zero tolerance for the use of its Services to launder money or finance illegal activity. The programme is aligned with applicable laws and recognised international standards, is overseen by dedicated compliance staff, and is reviewed regularly as regulations and financial-crime risks evolve.
3. Compliance with the law
We are legally required to identify our customers, understand the nature and purpose of their activity, monitor transactions, and report certain matters to the competent authorities. Where the law requires us to act, those obligations override any instruction you give us and any expectation of uninterrupted access to the Services. We will take whatever steps are necessary to remain compliant, including every measure set out in this policy.
4. Customer due diligence
Before you can access certain features, and at points throughout the life of your account, we verify your identity through our Know-Your-Customer (KYC) process, which may include government-issued identification, proof of address, and liveness checks. We must be able to identify you and, where relevant, any beneficial owner or person acting on your behalf. We may refuse to open, or may close, any account where identity cannot be established to our satisfaction.
5. Enhanced due diligence and source of funds
Where an account, customer, or transaction presents a higher risk, we apply enhanced due diligence. We reserve the right to request, and you agree to provide on demand, full supporting documentation, including bank statements, financial statements, tax records, proof of source of funds, and proof of source of wealth, together with any explanation we consider necessary. We may decline, pause, reverse, or unwind activity, and restrict the account, until this documentation has been provided and reviewed to our satisfaction.
6. Source-of-funds verification transaction
As part of verifying the origin of funds, we may require you to complete a verification transaction from the original source of the funds sent to the platform, for example from the exact bank account or wallet used to make your deposit, so as to confirm that you are the genuine owner and originator of those funds. The amount of any such verification transaction is determined solely by PAYSUN on a case-by-case basis. We do not require any fixed or predetermined amount, and no third party can set or influence it. Until a required verification transaction is completed and confirmed, we may withhold the affected funds and restrict related activity.
7. Ongoing and automated monitoring
We monitor activity on the platform continuously. Automated systems flag unusual, inconsistent, or suspicious patterns for review, and we use blockchain-analytics tools to assess the risk associated with wallets, counterparties, and addresses. Where our systems or staff identify a concern, we may hold, delay, review, or decline any transaction, including a withdrawal, and we may do so without prior notice where notice would prejudice an investigation or breach the law.
8. Sanctions and PEP screening
We screen customers, counterparties, and transactions against sanctions lists, politically-exposed-person (PEP) lists, and adverse-media sources at onboarding and on an ongoing basis. We do not provide Services to sanctioned persons or entities, to anyone acting on their behalf, or to persons located in jurisdictions we are prohibited from serving. Assets connected to sanctioned parties may be frozen and reported as the law requires.
9. Account restrictions, holds, and closure
In accordance with applicable law and our risk assessment, we reserve the right, at our discretion, to restrict, suspend, freeze, or close your account, to limit specific features, and to hold or refuse transactions and withdrawals, where we suspect financial crime, where checks or documentation are outstanding, or where we are otherwise required or permitted to do so by law. Such measures may be applied without prior notice and remain in place for as long as necessary to complete our review or to satisfy a legal obligation.
10. Prohibited activity
You must not use the Services to launder money, finance terrorism, evade sanctions, move the proceeds of crime, or disguise the origin, ownership, or control of funds. You must not provide false, misleading, or incomplete information, use another person's identity, or act on behalf of an undisclosed third party. Any such activity will result in the restriction or closure of your account, the withholding of funds, and, where required, a report to the authorities.
11. Your obligations and cooperation
You agree to provide accurate and complete information, to keep it up to date, and to respond promptly to any request for documentation or explanation. Failure to cooperate, delay in providing what we ask for, or the provision of information we are unable to verify may lead to the restriction, suspension, or closure of your account and to funds being withheld until the matter is resolved.
12. Reporting to authorities
Where we identify activity that we are required to report, we file suspicious-activity and other reports with the competent authorities. The law may prohibit us from informing you that a report has been made, that information has been shared, or that an investigation is under way, and we will not do so where we are not permitted to.
13. Record keeping
We retain records of identity verification, due-diligence documentation, transactions, and compliance decisions for the periods required by applicable law. These records are stored securely and are provided to regulators, law-enforcement bodies, and courts where we are legally required to disclose them.
14. Changes and contact
We may update this policy as laws, regulations, and financial-crime risks change. Material changes will be reflected here, and the “last updated” date above shows the current version. Questions about this policy can be sent to help@paysun.org.